A huge boost for education in Second Life is heralded by the appointment of Judy Linden. There is significant opportunity to tap into the education market as a viable and sizable revenue stream for Linden Lab. I will use myself and my involvement in Second Life as a prime example of an overlooked business sector.
I am not Ben & Jerry’s nor am I IBM. IBM has poured a lot of money into Second Life and is also working at independence from Second Life. Ben & Jerry’s has a lot of name recognition, but as far as I know, they have one island. The International Hotel Group (think Crowne Plaza) only has two islands in Second Life.
IHG and Ben & Jerry’s command a certain respect and are feathers in the cap for marketing purposes. The value in exploiting their presence in Second Life is determined by efforts both on their side and the side of Linden Lab.
Now let’s look at the “overlooked business” I mentioned. What if you had a group, and this group actively evangelized the uses and virtues of Second Life in an ongoing manner via blogging, flickring, tweeting, and social networks like Ning. There is a group of people like that.
Myself – I have numerous sims and am a mentor who evangelizes inworld and a conference speaker that discusses the benefit of Second Life in a unique manner to corporate eLearning providers. And I back up my online forums and conference sessions with Second Life specific video tutorials, 2000+ flickr images, and active blogging on two different aspects of Second life (one as a land business, the other as the eLearning practitioner). The CEO of Brandon Hall Research was gracious and acknowledges me as an expert in the field and paid me a wonderful compliment with “If you’re planning to start experimenting with Second Life as a learning platform, this is a great place to start.” Brandon Hall Research represents the epitome of research in eLearning.
I donate land to educators, such as the University of Glasgow, the eLearning Guild, the Texas Distance Learning Association, and so on because I believe Second Life has incredible value as a tool in creating 3D animation to make engaging and rich eLearning. And this brings Second Life to people that are not able to access it directly.
What if there was a program that when an estate owner met certain criteria – such as number of sims, time inworld, out-of-world activity (blogging, etc), and subjective things such as general nature of estate business – that they would be approached and offered a chance to opt into a culture development program? This program would seek to match interested private sim owners with corporate sim owners. It’s funny that land is referred to as islands since islands stand alone (no man is an island) but Second Life is tremendously collaborative.
Being an island is great if you want to be alone, but in business, it sometimes helps to have neighbors. Let’s say that these participants get matched up with others in order to benefit each other. Linden Lab does this already by “giving” dozens of openspace sims to a set of yachting sims and connecting them to the mainland. That is a huge value to a private estate owner (I’d love to have some openspaces connecting me to mainland, that would bring so much traffic).
In this program, corporate islands would have the chance to speak with “qualified” estate owners to see if they would like to be neighbors. Of course, this arrangement would need to have provision so that either party could dissolve it at any time. Let’s take the example of the iliveisl estate and something like Ben & Jerry’s. On the iliveisl side, you have a stable community, continued sim growth, an evangelist spreading the word about Second Life, active blogging, Flickring, machinima, etc. Ben & Jerry’s has an island or two and a certain amount of traffic but I doubt they are very active inworld now. Perhaps both groups would like being neighbors and see what benefits arise from the connection? Maybe even stipulate a certain amount of effort on the private estate owner to add value to the Second Life presence of the paired up company, such as positive social media efforts. This is not any “way out” concept, Groundswell and many other books discusss social media and this type of program from Second Life would capitalize on this.
Just a thought and just touching on part of that idea. This could fuel a certain buzz out in the blogosphere and if all was placed in “daylight”, such as the criteria, then negative press would be minimal (there would always be some that felt favoritism might be at work in some case, but certainly far less than the previous mentioned yacht club example).
It certainly would reward those that are contributing residents sinking real cash into Second Life.
Oh . . . answering an email is what sparked all of this: I was trying to find a case study for the Director of Learning Technologies at Harrisburg University looking for the ROI on using SL for education. I wish I had an answer but getting information like that from Linden Labs seems to be impossible. Funny, people see me as an eLearning expert on Second Life (don’t be fooled, I do know alot about it, but if you spent 20 hours a week in it, you would too!) but I am just passionate and believe it’s a great tool.
Don’t continue to overlook this business opportunity, the people that own multiple sims, the people that evangelize and even spend their own money going to speak at conferences (the only way you get paid is as a keynote speaker). It’s a heck of a deal. I’d love people to pay me and also go out on their own dime and promote me for free. plus, it’s the current trend in corporate marketing to leverage social medi and the power of the “little people”.
So all I need is a case study, or two, that would help the corporate decision makers that ask me about the ROI of Second Life. The IBM example is tired and too big for most people.
*waves at Judy and feels better after whining* ^_^
James Taylor 10:11 am on February 18, 2009 Permalink |
Hi,
A series of blogs on teaching science and technical subjects (theory, non-IT) via e-learning at the adult level would be really useful.
Thanks,
Jim
subquark 12:38 pm on February 18, 2009 Permalink |
hello Jim! I remember you posting in the past. I hope you are doing well. In the Ning network, I believe there are several adult eLearning groups that are active. Just log into ning.com and search adult elearning. I found many groups, just try to find one that has a decent number of members.
If I come across specific ones, or blogs on the same, I’ll drop you an email.
Many will have a corporate or college focus though. Good luck!
James Taylor 12:55 pm on February 18, 2009 Permalink |
Doing well. About to launch a new website to deliver on-demand technical training in the area of machine reliability, failure analysis and maintenance for people in the industrial and facilities maintenance field. Hoping to make the courses engaging and amybe a little fun.
I’ll check out you recommendations. Thank you.
Jim
subquark 1:58 pm on February 18, 2009 Permalink |
That’s fantastic! Are you deploying via Moodle by chance? Simple scenarios are a great way to make some training more engaging. Particularly if you have a few “fail” options that are fun.
A few examples come to mind. In management material, it’s not uncommon to have scenarios where a manager needs to deal with an emotional employee. When the scenario plays out in training, the options that actually worsen the situation and make the employee feel worse are always explored. And while that exploration would be thoughtless in real life, the scenario does allow for additional feedback (and education) on the “wrong” choices.
Another example I can think of was for insurance adjusters preparing to enter the Cave of Arbitration. The eLearning was set up so that you were a knight and would need your horse, shield, helmet, and sword. Each item representing some real world knowledge or asset. Of course, everyone tried entering the cave without some, or all, of the items. This resulted in a dragon eating you, or burning you, or other “Monty Pythonesque” type outcomes. It allowed people to see the consequences of improper preparation and gave the educators a chance to reiterate the learning objective in different ways.
That’s what I see as a part fo what the Second Life animation can do: create those scenarios and outcomes fairly easily. I’ll have a sample scenario up next week (there is one in the DevLearn08 links with 8 possible outcomes illustrated).
James Taylor 10:38 am on February 19, 2009 Permalink |
Yes, using Moodle, Exe and Celtx. And I am taking a scenario/storytelling approach. I’ve been watching your posts on Second Life but haven’t tried it yet. My problem right now is getting the old imagination to work to come up with story lines. Looking forward to your sample.